Get in Touch With Us
Have a question about a review, spotted something that needs a second look, or want to suggest a platform we haven't covered yet? This page explains the best way to reach the team behind thegbrief.com and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable route to our team. We read every message that comes in and try to reply within a couple of working days. If your enquiry relates to a specific operator we cover — say, one of the new sweepstakes casinos featured on our site — mentioning the brand name and the page you were reading helps us get back to you with a useful answer rather than a generic one.
We are an independent comparison resource. We do not process account verifications, prize redemptions, deposits, or coin purchases on behalf of any operator, and we can't access your account with a sweepstakes casino. For anything account-specific — a stuck redemption, an identity verification query, or a login issue — the operator's own support channel, usually listed in their app or terms and conditions, is the right place to start.
What You Can Get in Touch About
- Review accuracy — Welcome offers, Gold Coin and Sweeps Coin amounts, eligible states, and redemption terms change often. If something on our site looks out of date compared with what an operator currently publishes, tell us and we'll check it.
- Coverage suggestions — If you've come across a new sweeps casino you think belongs on our radar, or want us to expand coverage of a particular topic like daily login rewards or loyalty programmes, we're glad to hear it.
- State availability questions — Sweepstakes casino eligibility varies by state and changes as operators adjust their footprint. We can point you toward how to verify current availability, though we can't confirm legal status for your specific situation.
- General feedback — Praise, criticism, or simply a note on what would make the site more useful to you as a reader comparing sweeps coins casinos.
- Partnership or editorial enquiries — If you represent a sweepstakes or social casino operator and want to discuss how your platform is represented, introduce yourself and outline your enquiry clearly.
Questions We Can't Answer for You
A few things sit outside what a contact page like this can responsibly cover. We're not able to tell you whether a particular sweepstakes casino is legal for you to use in your state — availability varies, some states restrict or prohibit this model entirely, and operators frequently decide for themselves which states they serve. Always check an operator's own terms and your state's current rules before signing up or making a purchase, since this is an area that shifts regularly.
Similarly, we can't advise on individual tax questions arising from Sweeps Coin redemptions. Prize redemptions may be taxable depending on federal and state rules, and readers with specific concerns should keep their own records and consult a qualified tax professional or official guidance rather than relying on a comparison site.
If you'd like more background on how sweepstakes casinos work more broadly, including the dual-currency model and how "no purchase necessary" entry generally functions, our other pages go into more depth than a contact form allows.
What Happens After You Write to Us
A real person reviews every message — we don't rely on automated replies to stand in for an actual answer. Messages about factual errors or outdated offer terms get prioritised, since keeping our comparisons current matters more to us than response speed on lower-priority questions. During busier periods a reply may take a little longer than usual, and we appreciate the patience.
If your message concerns responsible play — for yourself or someone you know — please say so plainly. We'll point you toward appropriate support resources rather than leaving that unaddressed.
Before You Write In
A few details speed things up considerably:
- Name the specific page or operator your question relates to, if applicable.
- Note whether your enquiry is about editorial content, a correction, or a partnership request.
- Avoid sending account credentials, ID documents, or payment details — we don't need them and can't act on them.
- If you're under 21, please note that most platforms we cover require users to be at least 18, and some set the minimum age at 21; this site and its content are intended for adults of legal age only.
We look forward to hearing what's on your mind, whether that's a correction, a question about how sweeps coin casinos work, or feedback on our coverage.